Service System




1, Quality System Overview
In order to ensure the company is product quality and company is quality policy and quality objectives achieved, our company according to ISO9001-2000 standards and national norms and standards relating to the requirements set to meet the requirements of "quality manual", the program documents and supporting documents. Quality system has received the certification authority. The functions of the Department of the Company according to require the documents to carry out quality work. In order to ensure reliable operation of the quality system, the company strengthened following an assurance measures: (1) a clear various departments responsible for personnel in different positions, rights and procedures,
And strengthen the quality of the Department of the status of the quality system; (2) strengthen the quality system of internal audit the company is internal audit standardized and institutionalized. Carried out many times in the annual external audit, the company is quality system have received a good evaluation. (3) carefully prepare quality control review, so that my company is quality system be improved.
In the company is strict quality assurance system, the company in the procurement of quality control (supply-side fixed-point, raw materials, the factory inspection, etc.), production process quality control, inspection and measurement instrument of quality control, quality of service control, the whole process are in a controlled state of . In accordance with specifications required to accept third-party monitoring and technical supervision department inspection.
Second, product quality assurance measures
Except in strict accordance with company standards, processes, drawings and quality control procedures for the production outside the organization, according to the characteristics of this product, in order to ensure product quality, our company has taken certain specific measures:
⑴. Because of coal-water slurry boiler auxiliary equipment, are more in order to ensure the quality of the whole project, we have been attention to supply-side units and cooperative units in the procurement of quality control, after a coal-water slurry boiler in my company eight years of development, we have established a award for the coal-water slurry boiler supply of equipment and qualified supplier. On the project, key equipment, such as coal slurry burner, spray gun with the products of Zhejiang University.
⑵. We have been summed up the impact coalwater slurry boiler safe, reliable operation factors. These key points and to take special quality control procedures, quality plan to develop and implement an inspection and a card system to ensure that key components of the manufacturing quality.
⑶. Strengthen the pre-sale and after-sales service, our company will start the installation of equipment after the appointment of a permanent site on-site technical representative, until the satisfactory operation of the boiler test.
⑷. My company responsible for the quality of this product manufacturing. In accordance with JB/T10094-1999 "Industrial general technical conditions" and called upon to assume responsibility for the quality. And promised, in the 18 months right products and a "three guarantees" life-long access to services.
⑸. See this product after-sales service "commitment to quality books."
Zhejiang Shuangfeng Boiler Co., Ltd.
Quality Department
Quality Undertaking
To ensure the quality of our company to provide users with reliable products and quality services, better for me to accept your organization is product quality supervision, on behalf of Zhejiang Shuangfeng Boiler Co., Ltd. on the quality of the work of enterprises, product quality and service quality to the quality of your organization to make the following commitments:
1, Zhejiang Shuangfeng Boiler Co., Ltd. to provide the products 100% in line with the existing national and industry standards, in line with GB/T19001; 94-ISO9001; 94 "quality system - design, development, production, installation and service quality assurance model "requirements.
2 to fulfill the contract requirements of quality, both: efforts to achieve 100% guarantee of quality product manufacturing, software, data 100% correct, the quality of component parts purchased 100% of qualified, quality, packaging shipping 100% accurate, 100% customer service satisfaction.
3, our company has specialized technical service sectors and a strong service team, 24-hour service, the quality of your organization in receipt of a complaint, a reply within 4 hours, or rushed to a user on-site service, three bags free of charge during the period .
Service Hotline :0579-87647518; quality complaints Tel :0579-87640109.
Zhejiang Shuangfeng Boiler Co., Ltd.
 

 


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